Patients that use the NHS App, please be aware that changes have taken place in regard to what version of software you need to have on your iPhone (iOS) and Android phones in order for the NHS App to be accessable.
Users with the below operating systems will no longer have access to the NHS App and will need to access the NHS App via a web browser (for example; Chrome/Edge/Safari).
– iOS 12
– Android 6
– Android 7
Please click here for a walkthrough on how to access your account via a web browser.
Users using iOS 13 and iOS 14 on their phones, can upgrade on their devices to the minimum supported version, iOS 15.
Click here for a guide on ‘How to check and update your Android Device’
Click here for a guide on how to ‘Update iOS on iPhone’
For help and support about NHS App technical issues and compatibilty please click here.