Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- Using your NHS account (through the NHS website or in the NHS App)
- Using Patient Access: Patient Access
- Putting your request in online
- Contact your nominated pharmacy
- Post it to us (with a stamped addressed envelope if you wish us to post the completed prescription back to you)
- Drop a written request into the surgery (there is a post box outside if we are closed)
Please send a request for repeat medication before your current medication runs out.
We do not take prescription requests over the phone.
Collecting your prescription
You can usually collect your prescription 3 working days after you have ordered it.
Then you can collect the paper prescription from the surgery and take it to your preferred pharmacy.
Or you can choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- On the app or website where you order repeat prescriptions
- Fill out a nominate a pharmacy form
- At any pharmacy that accepts repeat prescriptions
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Over the counter medication
A range of medicines that are available to buy over the counter from pharmacies and supermarkets will no longer be routinely prescribed by GP surgeries.
For further information, see our over the counter medication page.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- Fill out an ask a prescription question form
Prescription charges
Find out more about prescription charges.
What to do with old medicines
Take it to the pharmacy you got it from. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.